Cookie Policy

Last updated: November 2026

Techripper (“we”, “our”, “us”) respect your privacy and believe that you should have control over how your personal information and browsing activity are collected and used. This Cookie Policy explains how we use cookies and similar technologies when you visit our website https://techripper.co.uk, how these technologies operate, what information they may collect, and how you can manage your preferences.

We provide visitors with the ability to accept, reject or customise non-essential cookies through our cookie consent management interface, powered by Silktide. Our website uses Google Tag Manager to manage and deploy website tags and associated technologies, subject to the applicable consent requirements and configurations.

We aim to ensure that our use of cookies is transparent, proportionate and consistent with applicable UK and European data protection and electronic privacy legislation.

Table of Contents

  1. Who We Are
  2. What Are Cookies?
  3. Why We Use Cookies
  4. Our Cookie Consent Categories
  5. Essential Cookies
  6. Analytics Cookies
  7. Marketing and Advertising Cookies
  8. Google Tag Manager and Google Services
  9. Silktide Cookie Consent Management
  10. How We Obtain and Manage Your Consent
  11. Withdrawing or Changing Your Cookie Preferences
  12. Third-Party Cookies and External Services
  13. Cookies and Personal Data
  14. Cookie Duration and Retention
  15. International Data Transfers
  16. Security and Data Protection
  17. Managing Cookies Through Your Browser
  18. Cookies Used on Our Website
  19. Your Data Protection Rights
  20. Children’s Privacy
  21. Changes to This Cookie Policy
  22. Contact Us

1. Who We Are

TECHRIPPER is a London-based IT support and technology services business providing computer repairs, hardware and software support, network assistance, remote IT support and other technical services to individuals and businesses..

Our website address is https://techripper.co.uk.

This Cookie Policy should be read alongside our Privacy Policy, which explains in greater detail how we collect, process, store and protect personal information when you use our website or engage with our services.

If you have any questions about this policy or how we handle your data, you can contact us at: privacy@techripper.co.uk

2. What Are Cookies?

Cookies are small text files that websites may store on your computer, smartphone, tablet or other internet-connected device when you visit a website.

They allow websites to recognise a browser or device, remember certain preferences, maintain sessions, improve functionality and, where permitted, understand how visitors interact with online content.

Cookies may be:
First-party cookies: Cookies placed directly by the website you are visiting.
Third-party cookies: Cookies placed by external providers whose services or technologies are integrated into the website.
Session cookies: Temporary cookies that generally expire when you close your browser.
Persistent cookies: Cookies that remain on your device for a defined period or until deleted.
In addition to traditional cookies, websites may use other technologies that store information on or access information from your device. These may include local storage, session storage, tracking pixels, tags, scripts and similar technologies.

For the purposes of this policy, we use the term “cookies” to include these technologies wherever appropriate.

3. Why We Use Cookies

We use cookies and similar technologies for legitimate website functionality and, where you have provided the required consent, to understand website performance and support marketing activities.

Depending on your preferences, these technologies may help us to:
Maintain website functionality, security and stability.
Remember your cookie consent choices and privacy preferences.
Understand how visitors navigate and interact with our website.
Measure website traffic and identify areas requiring improvement.
Evaluate the effectiveness of our website content and advertising campaigns.
Understand how visitors discover TECHRIPPER through search engines and advertising platforms.
Support relevant marketing and advertising activities where permitted.
Improve the overall website experience and accessibility.
We do not treat a visitor’s decision to reject optional cookies as a reason to restrict access to ordinary website content or our services.
To provide visitors with meaningful control over their privacy, TECHRIPPER organises cookies and similar technologies into three categories through our cookie consent management system.
4.1 Essential
These cookies and storage technologies are necessary for the website to function securely and correctly. They cannot be switched off through our cookie preference controls. They help with setting and remembering your privacy preferences.
4.2 Analytics
These technologies help us understand how visitors use TECHRIPPER so we can improve our website, services and user experience.

Analytics technologies are optional and are only enabled where the required consent has been obtained.
4.1 Essential
These technologies allow advertising and marketing platforms to store or access information and, where applicable, measure advertising performance, understand audience interactions and personalise advertising.

Marketing technologies are optional and are only enabled where the required consent has been obtained.

Your choice matters: You can accept all optional categories, reject optional categories or customise your preferences. Essential technologies remain active where they meet the applicable strict-necessity exemption.

5. Essential Cookies

Essential cookies and similar technologies support the basic operation, security and reliability of our website.
They may be used for purposes including:
Remembering your cookie consent preferences.
Maintaining website security and protecting against malicious activity.
Supporting necessary website sessions and functionality.
Ensuring that website forms and other essential features operate correctly.
Supporting authentication and administrative functions where applicable.
Maintaining technical stability and reliable website delivery.
These technologies are classified as essential only where they are strictly necessary to provide a service explicitly requested by the visitor or fall within another applicable legal exemption.
They do not require optional cookie consent where the relevant legal exemption applies. We nevertheless aim to provide transparent information about their purpose and operation.
Essential cookies cannot be disabled using our cookie preference controls because doing so may affect the proper operation, security or functionality of the website.

6. Analytics Cookies

Analytics cookies help us understand how visitors interact with the TECHRIPPER website.
Where enabled, we may use analytics technologies, including Google Analytics or associated Google measurement services, to collect information such as:
Pages visited and content viewed.
Time spent on individual pages and the website generally.
General navigation and interaction patterns.
Referral sources, including search engines and external websites.
Browser type, device category and operating system.
Approximate geographical information derived from technical data, where available.
Website performance, errors and technical issues.
This information helps us understand which services and website content are useful to visitors and where improvements may be required.
Analytics information may be collected in an aggregated or pseudonymous form. However, information that can identify or be linked to an individual remains subject to applicable data protection requirements.
Analytics cookies are optional. We will not activate analytics cookies or other non-essential analytics storage technologies requiring consent before the appropriate consent has been provided.
If you reject analytics cookies, we will respect that preference and will not use consent-dependent analytics storage for your visit.

7. Marketing and Advertising Cookies

Marketing cookies and similar technologies may be used to understand advertising performance, measure campaign effectiveness and support relevant marketing activities.
Depending on the advertising services and technologies deployed on our website, these may include technologies provided by Google or other advertising platforms.
Marketing technologies may be used to:
Measure visits and conversions resulting from advertising campaigns.
Understand how visitors interact with advertisements.
Measure the effectiveness of promotional campaigns.
Measure the effectiveness of promotional campaigns.
Support audience measurement and campaign optimisation.
Help avoid repeatedly displaying the same advertisement where supported.
Support personalised or interest-based advertising where applicable and permitted.
Some advertising technologies may use online identifiers, cookie identifiers, advertising identifiers or similar information to associate activity across different websites or services.
We do not use marketing cookies to make access to our ordinary website services conditional upon accepting advertising or tracking technologies.
Marketing cookies are optional. They will only be activated where the required consent has been obtained.
If you reject marketing cookies, advertising personalisation and consent-dependent advertising storage will not be enabled through those technologies. This does not necessarily mean that you will never see advertisements; it means that optional tracking and personalisation technologies will not be used without the required permission.

8. Google Tag Manager and Google Services

TECHRIPPER uses Google Tag Manager (GTM) to manage and deploy website tags and related scripts.
Google Tag Manager is a tag-management platform. It provides a centralised way to manage technologies used on our website, including analytics and advertising integrations where configured.
Google Tag Manager itself should not be regarded as permission to activate every tag or tracking technology configured within the platform. Individual tags and technologies must operate in accordance with the visitor’s consent choices and applicable legal requirements.
Depending on our website configuration, Google services may include:
Google Analytics for website usage measurement.
Google Ads for advertising measurement and campaign performance.
Google conversion measurement and related advertising technologies.
Other Google tags or services introduced as part of website functionality or marketing.
Where applicable, we use consent controls to communicate the visitor’s preferences to supported Google tags and services.
Google Consent Mode supports different consent signals, including:
analytics_storage: Controls consent for analytics-related storage.
ad_storage: Controls consent for advertising-related storage.
ad_user_data: Controls consent for sending user data to Google for advertising purposes.
ad_personalization: Controls consent for personalised advertising.
Other consent signals may also be used where required for functionality, personalisation or security-related storage.
The actual behaviour of individual tags depends on their configuration, the applicable consent state and the functionality of the relevant Google service.
Where consent is denied, supported Google tags may restrict or change their behaviour. Depending on the implementation, certain limited cookieless measurement signals may still be transmitted. Such transmissions are not a substitute for obtaining consent where consent is legally required.
We aim to ensure that our Google Tag Manager configuration respects applicable consent requirements and does not use consent signals as a means of bypassing a visitor’s refusal.
For further information, please refer to:
Google Privacy Policy
Google Cookies and Tracking Technologies
Google Consent Mode Documentation
We use a cookie consent management interface provided by Silktide to help visitors understand and manage their cookie preferences.
The consent interface allows visitors to review our cookie categories and make a choice about optional cookies and similar technologies.
Through this interface, visitors may be able to:
Accept all available cookie categories.
Reject optional cookie categories.
Customise their preferences by category.
Review information about the types of cookies used.
Change or withdraw their consent at a later time.
Silktide’s consent-management technology may also store information relating to your cookie preferences so that your selections can be remembered and applied on subsequent visits.
The consent management system is intended to help us administer and respect your choices. It does not mean that all cookies or third-party technologies are provided by Silktide.
Silktide may process limited technical information as necessary to provide its consent-management service. Any such processing is subject to the applicable arrangements between TECHRIPPER and the provider, as well as the provider’s own privacy and data protection obligations.

For further information, please refer to Silktide’s website.

We aim to obtain valid cookie consent in accordance with applicable UK GDPR, PECR and, where relevant, EU GDPR and ePrivacy requirements.
When you first visit our website, our cookie consent interface provides information about the available cookie categories and allows you to make a choice.
Where consent is required, non-essential cookies and similar technologies must not be activated before you have provided an appropriate affirmative choice.
Our consent approach is based on the following principles:
Freely given: You can refuse optional cookies without being prevented from accessing ordinary website content or services.
Specific: Your choices relate to distinct categories and purposes.
Informed: You are provided with information explaining what the different categories do.
Unambiguous: Consent is provided through a clear affirmative action.
Withdrawable: You can change or withdraw your consent at any time.
We do not treat simply browsing our website, scrolling through pages or continuing to use the website as consent to optional cookies.
We also aim to ensure that rejecting optional cookies is as straightforward as accepting them and that optional categories are not preselected.
You remain in control of your optional cookie preferences after your initial visit.
You can change or withdraw your consent at any time by reopening our cookie preference settings through the cookie settings control provided on our website.
When you change your preferences, our consent management system should communicate the updated choices to the relevant website tags and technologies.
Where applicable, optional technologies that no longer have consent should stop being activated or using consent-dependent storage.
Please note that withdrawing consent does not automatically delete cookies that have already been stored on your device. You may need to clear those cookies through your browser settings.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

If you experience difficulty changing your preferences, please contact us at privacy@techripper.co.uk.

12. Third-Party Cookies and External Services

Some technologies operating on our website may be supplied by external service providers.
These providers may process technical information or use cookies and similar technologies in connection with the services they provide.
Depending on the services enabled on our website, third-party providers may include:
Google and its associated analytics and advertising services.
Silktide, for cookie consent management.
Website hosting and infrastructure providers.
Security, spam-prevention and website performance providers.
Embedded content and external media providers, where applicable.
Third-party technologies may operate under their providers’ own privacy and cookie policies.
Where third-party technologies require consent, we aim to ensure that they are activated only after the appropriate consent has been obtained.
We do not control every aspect of third-party services. Visitors should review the relevant providers’ privacy documentation for further information about their independent data processing activities.

13. Cookies and Personal Data

Cookies and similar technologies may collect or provide access to information that relates to an identifiable individual.
Depending on the technology used, this information may include:
Online identifiers and cookie identifiers.
IP addresses and technical connection information.
Browser and device information.
Website activity and interaction data.
Referral information and advertising identifiers.
Consent preferences and related technical records.
Where such information constitutes personal data, we process it in accordance with the applicable data protection legislation and the principles described in our Privacy Policy.
Our lawful basis for processing personal data depends on the purpose and nature of the processing. Where processing relies on cookie consent, that consent must be valid and freely given. Other processing activities may rely on another applicable lawful basis where appropriate.
We do not use consent for one purpose as automatic permission to process information for unrelated purposes.
Cookies may be session-based or persistent, depending on their purpose and configuration.
Session cookies generally expire when you close your browser, whereas persistent cookies remain on your device for a specified period or until they are deleted.
The duration of each cookie or similar technology depends on the provider, its purpose and the applicable configuration.
We aim to ensure that:
Cookies are not retained for longer than reasonably necessary for their intended purpose.
Third-party retention periods are considered when selecting and configuring external services.
Expired or unnecessary technologies are reviewed and removed where appropriate.
We may periodically review the cookies and tracking technologies used on our website to identify changes in their purpose, duration or provider.

15. International Data Transfers

Some third-party technology providers may process information outside the United Kingdom or the European Economic Area.
Where personal data is transferred internationally, we aim to ensure that the transfer is carried out in accordance with applicable UK GDPR and, where relevant, EU GDPR requirements.
Depending on the circumstances, appropriate safeguards may include:
An applicable UK or EU adequacy decision.
Approved contractual safeguards, including the relevant international data transfer agreement or addendum.
Other legally recognised transfer mechanisms or safeguards.
Further details about international data transfers and the safeguards we use are explained in our Privacy Policy.

16. Security and Data Protection

We take reasonable technical and organisational measures to protect information collected through our website and the technologies used to operate it.
These measures may include:
Access controls and restricted administrative permissions.
Secure website hosting and infrastructure management.
Appropriate security updates and maintenance.
Review of third-party scripts and website integrations.
Consent controls for optional tracking technologies.
Periodic review of website cookies and associated technologies.
We take reasonable steps to ensure that information collected through cookies is handled appropriately and is not retained or disclosed without a legitimate purpose or appropriate legal basis.

17. Managing Cookies Through Your Browser

In addition to using our cookie preference settings, you can manage or delete cookies through your internet browser.
Most modern browsers allow you to:
View cookies stored on your device.
Delete existing cookies.
Block certain or all cookies.
Restrict third-party cookies.
Receive notifications when cookies are being stored.
Please be aware that disabling certain cookies may affect website functionality, including features that depend on necessary session or security technologies.
For guidance, consult your browser provider:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge

18. Cookies Used on Our Website

The specific cookies and similar technologies used on our website may change as we update our services, website functionality, analytics integrations and marketing technologies.
For this reason, we use the following categories to describe their intended purposes:
Essential Technologies

Used for website functionality, security, session management and remembering privacy preferences.

Analytics Technologies

Used to measure website usage, understand visitor behaviour and improve website performance, subject to consent where required.

Marketing Technologies

Used for advertising measurement, campaign analysis and, where applicable, advertising personalisation, subject to consent where required.

Important information about individual cookies: The exact cookie names, providers, purposes, durations and storage locations should be displayed in the cookie declaration or detailed cookie list generated by our consent management system, following an accurate scan of the live website.

We do not intend this policy to represent that every possible cookie from a particular provider is necessarily active on our website. The technologies actually deployed may vary according to your preferences, the pages visited and the services enabled at the time.

19. Your Data Protection Rights

Where information collected through cookies constitutes personal data, you may have rights under applicable data protection legislation, including:
Right of access: Request access to personal data we hold about you.
Right to rectification: Request correction of inaccurate personal data.
Right to erasure: Request deletion of personal data in circumstances where the right applies.
Right to restriction: Request restriction of processing in certain circumstances.
Right to object: Object to certain processing activities where applicable.
Right to data portability: Request personal data in a portable format where the relevant legal conditions are met.
Right to withdraw consent: Withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exemptions.

To exercise your rights or raise a privacy concern, contact: privacy@techripper.co.uk

You also have the right to raise a concern with the relevant data protection supervisory authority.

In the United Kingdom, this is the Information Commissioner’s Office (ICO).

Visitors in the European Economic Area may contact the relevant national data protection authority where applicable.

20. Children’s Privacy

Our website and services are primarily intended for individuals and businesses seeking IT support and technology services.
We do not knowingly use cookies or tracking technologies to profile children or target them with personalised advertising.
Where children’s personal data is involved, we will take account of the additional protections and requirements applicable under relevant data protection legislation.
We may update this Cookie Policy periodically to reflect:
Changes in applicable legislation or regulatory guidance.
Changes to our website functionality or services.
New analytics, advertising or third-party integrations.
Changes to our cookie consent management system.
Changes in the cookies and similar technologies deployed on our website.
Where material changes affect the purposes for which cookies are used or the way consent is obtained, we will review our cookie consent arrangements and seek fresh consent where legally required.

The latest version of this policy will always be published at: https://techripper.co.uk/cookie-policy

We encourage visitors to review this policy periodically.

22. Contact Us

If you have any questions about this Cookie Policy, the cookies used on our website, your privacy preferences or how we handle personal information, please contact us.
TECHRIPPER LTD

Website: https://techripper.co.uk

Privacy enquiries: privacy@techripper.co.uk

Support enquiries: support@techripper.co.uk

We take privacy seriously and welcome questions or concerns about the way information is collected and used through our website.

TECHRIPPER LTD – Your technology, our responsibility. Your privacy, your choice.
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