PRICING

Transparent pricing for every investigation. Choose the retainer that best fits your needs, whether you’re an individual or a growing enterprise.

Fast, flexible, and reliable — book expert IT support only when you need it. Whether it’s a software issue, system upgrade, or quick hardware fix, our on-demand service ensures help is just a click away — no contracts, no commitment.

Remote Service

Quick fixes remotely without a visit

£50
/session
Our engineers connect securely to your computer and assist you virtually, so you can sit back and watch the problems get solved in real time.

Features

Perfect for software, performance, and troubleshooting issues
15 minutes grace period included for maximum value
Each session lasts up to 30 minutes designed for quick and effective problem solving

Standard Service

Engineer at your location

£75
/hour
We dispatch a qualified engineer to your doorstep, giving you peace of mind with hands-on support and professional care. Engineers come equipped with all tools.

Features

Billed in 1-hour slots (minimum 1 hour charged)
No travel charges – we only bill once we’re on site
If time remains, our engineer can assist with extra requests at no extra cost for maximum value

Express Service

Priority Services for emergency

£100
/hour
Our engineers connect securely to your computer and assist you virtually, so you can sit back and watch the problems get solved in real time.

Features

Priority scheduling – your request is moved to the front of the queue
Same-day appointment whenever possible (subject to availability)
You will be promptly Contacted and consulted to ensure service expectations are met

At Techripper, we make technology work for you. Our flexible membership plans offer expert IT care tailored to your needs — from essential support to full coverage. Enjoy priority service, discounted rates, and monthly or year-round peace of mind for your tech.

Basic

Affordable protection and peace of mind for everyday users.

Starting from
£30
/month
The Basic Plan gives you essential IT support to keep your devices secure, updated, and running smoothly. Perfect for individuals who need reliable protection without extras.

Includes

Support for up to 3 devices
3 Remote Consultations
 

Features

Antivirus software support
Email & phone support
Computer tune-up included
OS updates and patch support

Discounts

10% Discount for On-Site Visits
  
 
 
 
Extra charges:

Once your monthly allowance is depleted, the following charges will apply inclusive of discounts where applicable. You will be informed before-hand of any charged session or visit so you can decide transparently.

£50 per hour for Remote Sessions
£67 per hour for On-site visit
£100 per hour for Express Service

PRO

Smarter IT solution with more features for power users.

Starting from
£250
/month
The Pro Plan builds on the essentials, adding advanced support, consultation, and data services for professionals, students, and small businesses who rely on tech daily.

Includes

Support for up to 10 devices
5 Remote Consultations
2 on-site visits

Features

Everything in BASIC, Plus:
OS updates & upgrade support
Procurement help and guidance
Network & WiFi troubleshooting
Printer & peripheral setup

Discounts

15% Discount for Additional On-Site Visits
10% Discount for Additional Remote Support

  
Extra charges:

Once your monthly allowance is depleted, the following charges will apply inclusive of discounts where applicable. You will be informed before-hand of any charged session or visit so you can decide transparently.

£45 per hour for Remote Sessions
£63 per hour for On-site visits
£100 per hour for Express Service

Ultimate

Complete peace of mind with unlimited expert support.

Starting from
£1500
/month
The Ultimate Plan is our most premium offering, designed for those who don’t settle for less than the best. This is the closest thing to having your own IT department.

Includes

Support for up to 25 devices
10 Remote Consultations
5 on-site visits

Features

Everything in PRO, Plus:
Unlimited IT consultation access
Data recovery support included
Smart home device setup & support
New hardware/software setup
Priority support response

Discounts

20% Discount for Additional On-Site Visits
20% Discount for Additional Remote Support
10% Discount for Additional Express On-site Visits
Extra charges:

Once your monthly allowance is depleted, the following charges will apply inclusive of discounts where applicable. You will be informed before-hand of any charged session or visit so you can decide transparently.

£40 per hour for Remote Sessions
£60 per hour for On-site visits
£90 per hour for Express Service

Tailored IT solutions for businesses of all sizes. From managed IT support to network maintenance, data recovery, and cybersecurity, we provide scalable, professional services to keep your operations running smoothly and securely.

Business to Business

Tailored IT partnership for your organisation

Custom Pricing

Based on Scope of Work
Partner with us to extend your IT capacity and achieve your business goals without the overhead of managing resources. Whether you need short-term coverage or long-term collaboration, we align our engineers to work seamlessly alongside your team.

Features

SLA-focused delivery aligned with your business needs
Assistance in meeting project timelines and milestones
Engineers deployed for your scope of work
Flexible, scalable support for long-term IT goals

*Pricing depends on your project scope, SLA requirements, and engineer allocation.


Engineer Support for Your Projects and SLAs!

We partner with businesses across London to provide deployable engineers who can help you deliver on projects, meet SLAs with your corporate clients, and ensure deadlines are achieved without compromise. Whether you require extra manpower for a specific project or ongoing support, we integrate seamlessly with your operations.



What You Get:

SLA Compliance

We work with you to ensure your contractual commitments to corporate clients are met, minimizing downtime and safeguarding service quality.

Deployable Engineers Across London
Our qualified engineers can be dispatched anywhere in London, ready to provide onsite or remote support as required.

Project Assistance
From rollouts to migrations and troubleshooting, we support your projects end-to-end, helping you stay on schedule.

Flexible Workforce
Scale resources up or down based on demand — perfect for peak workloads, short deadlines, or temporary cover.

Scope of Work Clarity
We collaborate with you to define roles, tasks, and deliverables clearly, ensuring smooth execution and accountability.

White-Label Service
Our engineers can represent your business under your brand, maintaining consistency with your client-facing image.



Why Choose Us:
✓ Expand your capacity without the overhead of permanent hires.
✓ Deliver projects on time and within SLA commitments.
✓ Access skilled engineers trained in hardware, software, networking, and diagnostics.
✓ Gain peace of mind with a reliable, on-demand partner.



Pricing:
All B2B engagements are priced on a custom basis depending on scope, timeline, and resource requirements. Contact us today to discuss your project and receive a tailored proposal.

Free, Convenient and hassle-free alternative to On-Site and in-person drop-offs— schedule a collection for your devices, and our engineers will handle the rest. Perfect for repairs, diagnostics, or upgrades that need extra time and attention, saving you both time and effort.

Free Collection & Drop-off Service

The Ultimate Hands-Free IT Solution (Available for everyone)

£70

deposit/collection

Save time, focus on what matters – let us do the running.
This is our most prestigious, truly hands-free IT service. Simply hand over your device, and we’ll handle everything else.
Our trained in-house courier will arrive at your doorstep, carefully collect your device, and return it once the work is complete — so you don’t lose a moment of your valuable time.
From collection to repair and safe return, we manage the entire process with care. You can sit back, relax, and trust us to deliver your device promptly once servicing is finished, ready for your use.

Features

Trained in-house courier agent for safe device handling & transport
Collection at your doorstep, scheduled at your desired time
Collection receipt issued for complete peace of mind
Secure transport of your valuable hardware & data
Work approval — we inform you before performing any service so you can decide
Fast turnaround — device delivered back to you after work, with pre-confirmed drop-off appointment
Disclaimer

Our collection and drop-off service is completely free across London. However, to schedule your collection and confirm the booking, we require a £70 refundable deposit, which is fully applied toward the total cost of your repair should you choose to proceed. After collecting your device, our technicians carry out an initial diagnosis and provide a transparent quote before any work begins, ensuring you have complete control over approval and costs.

In the unlikely event that you decide not to proceed after collection, £50 will be retained to cover logistics and technician allocation, and the remaining £20 will be refunded promptly once your device has been returned.

This approach allows us to maintain a free, reliable collection service while ensuring fair scheduling and professional handling of every device.

No hidden fees. No surprises. Just transparent service from start to finish.

Have a Unique Case?

If your problem doesn’t fit neatly into a category, don’t worry. We thrive on unique challenges. Contact us for a custom quote and let our detectives get on the case.

Scroll to Top